shipping and returns

shipping

You've ordered: YAY!

All of our items are mae'd to order and take approximately 2-6 weeks for production before they are shipped to you. We promise that it's worth the wait! You can learn more about our production model here.

We ship worldwide! For international shipping, please review our shipping policies here.

The shipping time for domestic orders is approximately 2-5 days once your order is produced. International orders ship times may vary.

All orders arrive in our 100% recyclable packaging. The box, tape, glassine bag, tissue paper and notecards can be recycled. Additionally, all branded stickers are biodegradable.

returns and exchanges

Should you decide to return your order, we charge a small Ethical Production Fee (8% of retail price) which will be deducted from your refund.

Why do we charge this fee? Our clothing is made-to-order, in very limited quantities, just for you. Once an item has been made, we are responsible for its existence. If it is returned, we then must find it a home. This fee aids in our mission of eliminating overproduction and encouraging a circular fashion economy.

Learn more about our return policies here.

Please contact us info@maedinnyc.com with your request. Please note you must request a return with 7 days of receipt and we must receive the item within 14 days from date of delivery.

We ask that you please protect your garment for shipping by placing it back in the recyclable bag that it came in. You may use the same box for return or a box of your choosing.